Services

IT STRATEGY

IT Strategy is not only about how IT can support business strategy and growth but also about how to achieve its own objectives. Done correctly, a good IT strategy can help define your path to leveraging your information technology assets to drive growth. An IT Strategy helps answer the following four basic questions:

1. Where are we? (Current State)

2. Where do we want to be? (Target or Future State)

3. How do we get there? (Roadmap)

4. How do we know we are there? (Metrics)

An IT Strategy is incomplete without including all four elements above. Contact us to see how we can help with creating or enhancing your IT strategy.

E-COMMERCE & M-COMMERCE

Today e-commerce and mobile commerce are synonymous with business. No matter what business you are in, your website and digital footprint can help bring business to you whether that in form of customer (in case of a B2C business) or leads (in case of a B2B business). We can help your business, in any industry, leverage the power of e-commerce and mobile commerce through:

1. Defining or Enhancing your e-commerce or mobile commerce strategy

2. Help with specific areas of your digital footprint such as SEO, PPC, Affiliate programs, Email campaigns, Social Media, etc.

3. Design and develop your website (responsive) or mobile applications (android, iOS, and windows)

4. Simply provide consulting and independent assessment of any of the above.

​IT GOVERNANCE, RISK, AND COMPLIANCE

While growth is important, it is just as important to manage your IT assets and resources (which are usually scarce for most organizations) otherwise you can run the risk of IT becoming an obstacle instead of a growth driver. This is where our IT Governance solutions can help. We help organizations:

1. Establish department wide IT governance or governance specific to an area of IT (e.g. data governance, project governance)

2. Assess their current organization and governance structure and provide an independent assessment

3. Establish specific governance aspects such as project and portfolio management or a multi-tiered governance structure

Every business has some inherent risk and it is up to you how you manage that risk. Business risk could be financial, legal, regulatory, or operational. IT plays an integral part in managing your legal, regulatory, or operational risk. Most of the time this has to do with data. Example, a legal risk is that your business get's sued by a third party (customer, vendor, employee, etc). To defend yourself you need to be able to get back to any communication records (typically email) and be able te reproduce any data related to that claim. This means IT need to be able to retrieve that email and data from 5 years ago. Sound familiar? This is where our IT Risk Management solutions can help. We can help with:

1. IT risk assessment providing your biggest risk areas and mitigation options

2. Defining your business and IT Business Continuity Plan and Disaster Recovery (BCP/DR)

3. Implement or Test your BCP/DR

 
It is also equally important to not get blind-sighted by constantly changing regulations. Government regulations change often and while you are focusing on growing the business, we can help with compliance to various regulation. If you are Pharmaceutical or Life Sciences organization, their regulations such as 21 CFR Part 11 that impact how your applications are validated and hpw infrastructure is qualified. If you an online ecommerce player accepting credit cards there PCI regulations that impact how your store and process your credit card data. If you are a Financial institution, FFIEC requires availability of certain customer data that impacts your Backup and Disaster Recovery plans. Our IT Compliance solution can help:

1. Analyze certain government regulations and define compliance requirements 

2. Define PSPs (policies, standards, and procedures) related to any of your compliance requirements

3. Help implement those policies, standards, and procedures through system development and training